Returns & Exchanges
At DAPHNE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Our streamlined process ensures that finding your perfect fit is always risk-free and effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original garment bags with tags attached, ensuring the package is securely sealed to prevent damage during transit.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.